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#41989 When I run kickstart.php I get a 403 forbidden error

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
5.3.1
PHP version
8.1
Admin Tools version
n/a

Latest post by on Thursday, 10 July 2025 15:17 CDT

syco

When I run kickstart.php I  (domain/kickstart.php) I get a 403 forbidden error - (Access to this resource on the server is denied!) ?

I'm using cPanel, but can not understand what is causing.

I have never got this in the past... but I am using Cloudfare on this DOMAIN now... could this be effecting it?

nicholas
Akeeba Staff
Manager

You probably have a .htaccess file in your site's root. You will need to remove it using cPanel's File Manager. Please remember to check the option to show hidden files. All files whose name starts with a dot (such as .htaccess) are hidden by default.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

syco

Hi Nicholas,

Yes, thank you... in Cpanel it doesn't show the hidden files, so once I logged in via Filezila FTP, I could see the .htaccess there... and deleted it.

Cheers mate !

Michael

 

nicholas
Akeeba Staff
Manager

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system

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