In the Logging & Reporting tab for the Web Application Firewall, I have entered "404shield" in the "Do not send email notifications for these reasons" field. However I am still receiving many emails for that reason, e.g. "Last Blocked Request Reason: 404shield" in the message. What am I missing?
#42212 "Do not send email notifications for these reasons" not working
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information
Joomla! version
5.3.3
PHP version
8.4.10
Admin Tools version
7.8.1
Latest post by confidant on Monday, 25 August 2025 15:22 CDT
Monday, 25 August 2025 11:24 CDT
confidant
Monday, 25 August 2025 13:41 CDT
nicholas
Akeeba Staff
Manager
It does work, but there might have been queued emails in your mail server from earlier. Some mail servers won't deliver hundreds of emails to the same address all at once; they will rate-limit them. So even though no new emails are generated, the old ones are still being sent.
Alternatively, you may be receiving email for other block reasons. Check what the email says.
Ideally, you need to disable those emails altogether. These are only meant for two use cases: 1. you are doing the initial set up of Admin Tools on your site and you need to unblock yourself as you're working through it; and 2. you are trying to troubleshoot something. In regular operating conditions you are meant to disable those emails.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Monday, 25 August 2025 15:22 CDT
confidant
I received an email today at 18:26 UTC:
We would like to notify you that the IP address 52.176.111.98 will be temporarily blocked from accessing your site, XXXXX. Please find additional details below.
IP Address: 52.176.111.98 (IP Lookup: https://whatismyipaddress.com/ip/52.176.111.98)
Last Blocked Request Reason: 404shield
Blocked until: 2025-08-25 18:51:36
It has a corresponding entry in the Blocked Request Log:
Sort Table By: Target URL Select 393 2025-08-25 18:26:36 UTC
52.176.111.98 |
404 Shield | https://XXXXX.net/wp-admin/css/colors/blue/index.php |
So, this doesn't seem to be a queued email.
Perhaps the settings in the Logging & Reporting tab does not override the setting in the Auto-ban tab for "Email this address after an automatic IP ban" ? I have my email address entered there. I am interested in knowing about banned addresses, just not the 404shield variety.