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Admin Tools

#42409 Error message when using Cloudflare captcha

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
5.4
PHP version
8.3
Admin Tools version
7.8.3

Latest post by nicholas on Friday, 31 October 2025 11:08 CDT

Nick_Q

HI Nicholas,

I have recently started testing the Cloudflare captcha service, which may offer some advantages over the Google reCAPTCHA I have been using for years.

However, I have encountered an error when attempting to use Cloudflare as the site's captcha and am wondering if there are settings that I need to adjust in the way Admin tools is set up?

The error I receive is "Captcha verification failed. Note that JavaScript is required to submit this form."

Any advice/guidance would be much appreciated...

nicholas
Akeeba Staff
Manager

Nope, nothing coming from Admin Tools. I can tell you that with absolute confidence because I'm using CloudFlare Turnstile (their "not"-CAPTCHA) on this very site we're having this conversation.

I believe that it will only work if your site is served over HTTPS, which should anyway be the default if you're using CloudFlare.

Also check your browser and your browser extensions (if any) for any options which may be blocking CloudFlare's JavaScript. Many browsers have privacy settings which block third party JavaScript, i.e. JavaScript hosted on a domain other than the site you're visiting, which is what CloudFlare Turnstile does. Many browser extensions such as NoScript and Privacy Badger do the same. Ad blockers may be subscribed to ad blocking lists which block that JavaScript as well. I have seen, and I kid you not, a copy of Firefox which had all of the above, making troubleshooting a third party JavaScript issue mindbogglingly hard. And that's why I am mentioning all of these possibilities ever since every time someone comes to me with something that sounds like a third party JS issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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