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Admin Tools

#42677 Admin Tools config -- I goofed with "Allowed Domains"

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.4
PHP version
n/a
Admin Tools version
7.8.5

Latest post by nicholas on Friday, 30 January 2026 13:12 CST

roadsider

In the process of setting up Admin Tools for a DEV site, I removed the "dev." part from the URL and hit save. Now, I can't access the site at all to change it back. 

This is the message: 

Bad Request

The domain you are using to access this site is not allowed. This site can only be accessed through the domain names polariswildlifesafety.comwww.polariswildlifesafety.com.

If you clicked a link which brought you here please do NOT contact the administrator of the sites you see above. The problem is a wrong configuration in the web server of the company hosting the site, something that the site owner cannot control.

If you are the administrator of this domain name, and you were not expecting this error please go to your site's backend, Components, Admin Tools, Web Application Firewall, Configure WAF, Allowed Domains and add the domain name j5.polariswildlifesafety.com to the list, then click on Save to update your site's settings.

 

Since I can't access the backend of the site now, what are my options?

Yes, I did do the emergency URL with the email address, but I've received nothing. I've also disabled the provider file. 

Thanks. 

nicholas
Akeeba Staff
Manager

Disabling the provider file is the correct way to go about it. Rename the file plugins/system/admintools/services/provider.php to provider-disable.php. This prevents Joomla from loading the Admin Tools system plugin altogether. That's where the code to implement the allowed domains protection lives. If the plugin isn't loaded, this feature has no effect.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

roadsider
NEVER MIND. 

I was looking in the administrator components, not the plugins. 

My apologies. 

nicholas
Akeeba Staff
Manager

No worries! I am happy you're now on the right track :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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