Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!
#42780 Locked out of joomla
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Latest post by Mohairbears on Friday, 06 March 2026 10:54 CST
Friday, 06 March 2026 10:53 CST
Mohairbears
Friday, 06 March 2026 10:54 CST
Mohairbears
Hi Cannot find a path to files etc to get back in, getting this message
Bad RequestThe domain you are using to access this site is not allowed. This site can only be accessed through the domain names https://mohairbearmakingsupplies.co.uk, www.https://mohairbearmakingsupplies.co.uk.
If you clicked a link which brought you here please do NOT contact the administrator of the sites you see above. The problem is a wrong configuration in the web server of the company hosting the site, something that the site owner cannot control.
If you are the administrator of this domain name, and you were not expecting this error please go to your site's backend, Components, Admin Tools, Web Application Firewall, Configure WAF, Allowed Domains and add the domain name www.mohairbearmakingsupplies.co.uk to the list, then click on Save to update your site's settings.