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Admin Tools

#42852 Unable to access Admin area

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by nicholas on Wednesday, 01 April 2026 03:05 CDT

Eagle75au

Hi, im unable to access my sites admin  (again) .. tried process in https://www.akeeba.com/documentation/troubleshooter/atadminpw.html as per last recommendation, but still cannot open the admin link or receive a rescue link. There is nothing in the spam box.

Admin tools only redirects me to the main page each time.

Thanks

nicholas
Akeeba Staff
Manager

The link you gave me only applies if you have issues with the administrator directory password protection. You had already removed that, so of course it doesn't apply.

Have you tried following the instructions in https://www.akeeba.com/documentation/admin-tools-joomla/atwafissues.html?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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