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#43058 locked out

Posted in ‘Admin Tools for Joomla!’
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Environment Information

Joomla! version
6
PHP version
n/a
Admin Tools version
pkg_admintools-

Latest post by nicholas on Sunday, 21 June 2026 22:51 CDT

Sunday, 21 June 2026 18:46 CDT

drmarius
enabled firewall. Then edited my helix template in administrator and got locked out.

Did not get an email (even though this was enabled).

https://www.akeeba.com/documentation/troubleshooter/atwafissues.html
This is outdated as this directory does not exist anymore. So can't use step 2 and locked out without being able regain access

Sunday, 21 June 2026 18:57 CDT

drmarius
Managed to get back in using a VPN. How I can stop helix template editing locking down my whole site.

Target url was: index.php?templateStyle=27&helixMode=edit

Sunday, 21 June 2026 22:51 CDT

nicholas

Here's what to do:

  1. Go to Components → Admin Tools → Web Application Firewall → Configure WAF.
  2. Click on the Cloaking tab.
  3. Set Allow site templates to Yes.
  4. Click Save & Close.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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