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Admin Tools

#43258 can't get it to install

Posted in ‘Admin Tools for Joomla!’
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Environment Information

Joomla! version
5.4.7
PHP version
8.3.31
Admin Tools version
7.9.1

Latest post by moira on Friday, 07 August 2026 07:59 CDT

markjcole
I've tried installing/uninstalling but keep getting this when installing:

JInstaller: :Install: Can't find XML setup file.
JInstaller: :Install: Error SQL Table 'rawtoner_rtr-26.s0u1_admintools_filescache' doesn't exist
Extension installation stopped.
Package Install: There was an error installing an extension: com_admintools-pro.zip

I am using this package file that i downloaded from my downloads page on my account:

pkg_admintools-7.9.1-pro.zip

I have tried using CoPilot to help, followed it's recommendations, but i always get the above message when trying to install. Also tried the Core package first but same message. Multiple retires makes no difference. Thanks in advance for your help.

nicholas
Akeeba Staff
Manager

Can you install any other package extension on your site? The "JInstaller: :Install: Can't find XML setup file." line hints that there is a problem with your temp-directory being unwritable or something deleting its contents while an installation is in progress.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

markjcole
Hi, yes i have installed Sourcerer with no issues. Thanks.

moira

Please try installing the exact same package (pkg_admintools-7.9.1-pro.zip) a second time, immediately, without uninstalling anything in between. Occasionally Joomla's own extension installer fails to copy some files or folders during the first attempt; repeating the installation forces it to copy whatever was missing and commonly resolves exactly this kind of error.

If the second attempt still fails with the same error, please ask your host (Krystal) to check, at the time you attempt the install:

  • The PHP max_execution_time and memory_limit values for your account
  • The PHP upload_max_filesize and post_max_size values for your account, if you are uploading the ZIP file through the browser (Extensions: Install) rather than installing it from a folder on the server
  • Whether any server-side error (PHP fatal error, timeout, out-of-memory kill, etc.) is logged at that moment

Since a smaller extension (Sourcerer) installs fine but the much larger Admin Tools package does not, this points to something interrupting the copy/extraction of the larger package specifically, rather than a general permissions problem.


Installing and updating a Joomla extension is handled entirely by Joomla's own installer, not by our code, so we can't fix this on our end — only work around it.

Technical information

The error you're seeing:

JInstaller: :Install: Can't find XML setup file.
JInstaller: :Install: Error SQL Table 'rawtoner_rtr-26.s0u1_admintools_filescache' doesn't exist
Extension installation stopped.
Package Install: There was an error installing an extension: com_admintools-pro.zip

happens when Joomla's package installer extracts the com_admintools-pro.zip sub-package contained inside pkg_admintools, but the extraction/copy is incomplete when Joomla tries to read its XML manifest. Because the manifest can't be read, the table-creation SQL for that component never runs, which is why you also see the "table doesn't exist" error immediately after. This is a known quirk of Joomla's own installer infrastructure with larger packages, not something specific to Admin Tools.

Moira Fari

Support Specialist

🇬🇧English: native 🕐 My time zone is Asia / Nicosia
Kindly note that my replies are fully vetted by our developers.

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