Support

Admin Tools

#43380 Errors coming from Admin tools

Posted in ‘Admin Tools for Joomla!’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
5.4.8
PHP version
8.4.24
Admin Tools version
7.9.3

Latest post by robertvdh on Wednesday, 30 September 2026 03:21 CDT

robertvdh
We get errors coming from the BlockedRequestHandler from Admin tools. See attachment for an error mail.

robertvdh
Attachment was refused. Here is a zipped version

nicholas
Akeeba Staff
Manager

This appears to be due to a latent bug in file logging which has existed throughout Admin Tools 7 ever since its first release in 2021. Version 7.9.3 implemented a change so that a bug like that isn't silently ignored, but raised as a TypeException. However, the release 7.9.3 version did not include the second part of the fix which addressed the root cause and, crucially, also included the missing integration tests for this feature.

The fix will be included in 7.9.4. In the meantime, you can set "Keep a debug log file" to No.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

robertvdh
Ok, I have set the "Keep a debug log file" setting to No Robert

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!