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#43390 htaccess file preventing renewal of SSL Certificate
Posted in ‘Admin Tools for Joomla!’
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Environment Information
Joomla! version
5.4
PHP version
n/a
Admin Tools version
most recent
Latest post by nicholas on Sunday, 04 October 2026 08:45 CDT
Saturday, 03 October 2026 10:05 CDT
System Task
system
The ticket information has been edited by kara brittain (karjoco).
Saturday, 03 October 2026 10:08 CDT
karjoco
Not sure where my text explanation went, but I'll add it here. I've had 7 websites go down in the last couple of months due to my htaccess file preventing proper install of my renewed SSL Certificate. Is there something I can add to my htaccess rules that will allow the install? My hosting provider suggested rule below, but I don't think it's working. Help!
##### Redirect non-www to www -- BEGIN
RewriteCond %{REQUEST_URI} !^/\.well-known/acme-challenge/
RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R=301,L]
##### Redirect non-www to www -- END
Sunday, 04 October 2026 08:45 CDT
nicholas
Akeeba Staff
Manager
Admin Tools -> Server Config. File maker -> "Allow direct access, except .php files, to these directories" and add the following line
.well-known
Click on Save & Create .htaccess file.
Kindly note that this has been the default the last five years exactly because this directory is used, among other things, for Let's Encrypt certificate renewal (Acme Challenge).
If that line is already there, it's not Admin Tools blocking the renewal of the TLS certificate.
Nicholas K. Dionysopoulos
Lead Developer and Director
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