Support

Admin Tools

#9639 New ATPRO customer - looking for Admin Tools Pro downloads

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 20 September 2010 10:34 CDT

Sunday, 19 September 2010 10:30 CDT

user14074
Hey, Team Akeeba.
I've been using Akeeba backup since the early days of JoomBack, I donated money and everything. But I'm glad to be able to give some more official support to the developers of probably my most used extension. Plus I'm really excited about the Admin Tools Pro.

Only problem is I don't see the files in "My Downloads." I apologize if I'm being thick but is there something I'm missing? The only files that seem to be there are the Akeeba backup files.

Sunday, 19 September 2010 20:55 CDT

user14125
I too just purchased a subscription for Admin Tools Pro but cannot seem to find the files download...

Sunday, 19 September 2010 20:58 CDT

user7157
Same here - maybe there is NO admin tools PRO out there yet?

Sunday, 19 September 2010 20:59 CDT

user14125
maybe there is NO admin tools PRO out there yet?

That would be strange. I assume they won't sell it if it's not available...

Sunday, 19 September 2010 22:16 CDT

nicholas
It is available. Here's what you have to do:
1. Login to the site. Since you posted to the forum, I guess you have already figured out that in order to login you have to use that tiny button on the upper left. I added a more obvious login box in the downloads page as I received many complaints. Total UX failure on my part. I apologize.
2. Go to the Downloads page and click on the Admin Tools category.
3. Click on the latest release, i.e. 1.0.a1 at the time of this writing.
4. You should see a Core and a Professional download. You should be able to download the Professional version.

Do note that PayPal was giving us fits, failing to send the payment notifications. Some subscriptions took an awful lot of time until they were manually activated by yours truly. We apologize for the inconvenience.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 19 September 2010 22:19 CDT

nicholas
@bowie You have only subscribed to AKEEBAPRO, you are not supposed to have access to Admin Tools Professional. You need to have either an ATPRO subscription or the all-inclusive AKEEBADELUXE one. Please take a look at the subscription level comparison matrix in our subscription page

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 19 September 2010 23:09 CDT

user14125
You should see a Core and a Professional download. You should be able to download the Professional version.

Found and downloaded! Thanks for the clarification.

Monday, 20 September 2010 01:16 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 20 September 2010 02:51 CDT

user14074
Thanks Nicholas. It's showing up now.

Monday, 20 September 2010 10:34 CDT

nicholas
You're welcome :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!