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Admin Tools

#9657 Fix Permissions made front-end inaccessible

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by nicholas on Thursday, 07 October 2010 22:10 CDT

user16053
After installing Admin Tools Pro I ran fix permissions and now the site front-end is just a blank page. Site is www.thedancenter.net joomla version is 1.15

Thanks for any help...

dlb
It doesn't sound right that fix permissions would cause your front end to give a blank page. If you experimented with the .htaccess helper, that could very well do it. If that is the case, rename your .htaccess file and the site should come back.

I'll flag this for Nicholas because I'm not familiar enough with the nuts and bolts of the fix permissions function yet.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user16053
I restored the site from the backup, then reinstalled Admin Tools. I decided to upgrade from Joomla 1.5.13 to 1.5.20 then performed the Permissions Fix and all is well.

dlb
I'm glad you got it working. One of those Joomla! updates in the middle teens made some major changes, I don't recall which one. I still don't understand the blank page though, maybe Nicholas will be able to explain it.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

nicholas
Akeeba Staff
Manager
Up to and including 1.5.14 there were some nasty bugs in Joomla!, but I don't think that's the issue. Some extensions want to be able to write to specific file (e.g. create thumbnails for an image gallery) and crash if they can't. Fixing the permissions to 0755 may make some folders unwritable, causing those extensions to fail. Well, in such a case, you can try to see where the extension tries to write and use Custom Permissions to make that folder writable.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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