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#9740 How to . ensure that aiContactSafe can be used

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Latest post by nicholas on Thursday, 20 January 2011 02:01 CST

Wednesday, 19 January 2011 16:55 CST

iamalive
Hi Nicolas

I've just realised that most sites I use have the component aiContactSafe as the contactform and that I can't find the right combination of commands for the .htaccess file to allow it to work. This is causing me a lot of grief.

Can you suggest the correct command to add? Or do I have to go round all the sites and change it?

I've tried in the exceptions:

components/com_aicontactsafe/aicontactsafe.php
components/com_aicontactsafe (with and without .php)

Don't know what else to do :-(

Regards
David

Wednesday, 19 January 2011 16:57 CST

nicholas
The correct method to determine required exceptions is described in this documentation section. It's a step-by-step guide. You can never be wrong with it. This is the way we determine necessary exceptions ourselves :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 19 January 2011 18:10 CST

iamalive
Hi Nicolas

Thanks for the tip, but it doesn't work here. No errors are shown, all that happens is that when I click the submit button, it changes to the Start page. I tried turning off the .htaccess and the component works just fine.

Now I'm really stuck - invisible errors! You can try it yourself at Gesundundbewust.ch

Help.....

Thursday, 20 January 2011 01:33 CST

nicholas
Go to your .htaccess Maker configuration, disable "Redirect index.php to site's root", click on "Save and apply .htaccess". This should now work.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 20 January 2011 01:47 CST

iamalive
Hi Nicolas

Thanks! That did the trick!

Regards

David

Thursday, 20 January 2011 02:01 CST

nicholas
You're welcome! I am glad this worked :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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