Admin Tools

#9776 RESOLVED: Apparent Conflict with RSTicketsPro joomla.javascript.js renamed?

Posted in ‘Admin Tools for Joomla! 4 & 5’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version

n/a

PHP version

n/a

Admin Tools version

n/a

Latest post by nicholas on Tuesday, 08 March 2011 16:06 CST

Tuesday, 08 March 2011 13:07 CST

slashsplat

This is the claim from support at RSJoomla for their RSTicketsPro component:

Andrei Cristea (RSJoomla):
"Hello, From what I can see the ordering issue seems to be caused by the "System - Admin Tools" plugin. This renames one of the needed javascript files from "joomla.javascript.js" to ".javascript.js", if you disable this plugin the ordering functionality will work correctly. Regards!"

This appears to be affecting the UI on RST. How do you suggest I fix this. Obviously, I do NOT want to remove AdminTools!

I can provide full access to the test site that this exists on. Thank you!!

Edited by slashsplat on 2011-03-08 14:27 CST

Tuesday, 08 March 2011 14:05 CST

nicholas

It's actually a setting in Web Application Firewall that we recommend to not be enabled on any but the smallest sites: it's the "Remove all instances of Joomla from the output". Just set it to No, save the WAF configuration and the problem will be resolved :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 08 March 2011 14:28 CST

slashsplat

Now I remember setting that. As usual, EXCELLENT SUPPORT. Greatly appreciated. This issue is closed.

Tuesday, 08 March 2011 16:06 CST