Support

Mandatory information about my setup:

Have I searched the forum before posting? Yes
Have I read the Troubleshooting Wizard before posting? Yes
Have I read the documentation before posting? Yes
Joomla! version: 1.52
PHP version: 5 ?
MySQL version: 4 ?
Host: SiteGround (I am not hosting admin)
Admin Tools Professional version: com_admintools-2.0.5-pro


Description of my issue:

I installed APT, and soon after I got blocked from the domain entirely (will not go there, no matter computer or browser here). It appears that it is blobking my IP on the server, as when I use a proxy (wife's desktop remote), and the IP changes, I can get in. back to old IP, blocked.

I have been through everything on this end (router, firewall, etc.), but cannot figure it out. I uninstalled APT (via phone in CMS to get around IP), and still blocked. Checked the .htaccess. Nothing. Everyone else can go here/sites (http://www.abtcosiding.com/), except me. WTF?!?!

As soon as IP changes, it is fine. And don't even suggest changing my IP - I can't on Windows Vista (Google it - Impossible to do, and besides, a work-around vs core issue blocking me). Why is this happening? Any ideas?

Is there someplace in files/dbase that may still be doing this (yes, I checked .htaccess(any/all on server). Other hidden files that may not delete on uninstall?

I have never seen anything like this, and am completely stumped. WTF?!?!?!?

I have the server admin looking into if it could be some higher security level on Siteground, because that is the only other thing I can think of!

I did try the .htaccess-maker at one point, but it nuked the site entirely, and not ready to deal with that at time, so I turned that off. Was working fine, and then I was using CMS for normal updates and then it crashed (while connected to dbase, so maybe part of it?). Have not been able to get back in since. Yes, I restored to old .htaccess.

I could give CMS/FTP credentials, if someone wabts to look, but I cannot get into FTP/CMS myself (without using wife's proxy connection with the different IP).

Ever seen someting like this? I am stumped several days later. I had Comcast here for new router (IP stayed same), check router, etc.. Nothing. ?!

your site is fine my friend.

You problem is definately you host who is probably running a firewall like csf assuming your on a shared box.

When you say block? Whats the specific message? Firewall ip blocks usually show long loading and return time out error.

CSF for example standard config. Get your /administrator directory .htaccess passwored wrong 3 time, you will be ip perminantely blocked as it gets this information from apache.

Thank you, Nicholas. I was down to suspecting the host, but need to rule out all other possible culprits (like I said, I am not the host/server admin, so who knows what they do). I guessed that uninstall should clear things up, but hey, you never know. Sometimes things work differently than you expect.

@slaes - I get no message. It just tries & tries & tries and then does whatever the browser wants to do after timing out (ie. go to yahoo search results, etc., often with the site at top of list, and I click and round & round we go...

I will ask the host/server admin to look into it with SG ASAP.

I will report back, either way...

Thanks,

Peter

thats what im saying.

If your IP is blocked server side, the issue will be time out at your browser. you host should be able to rectify this in minutes. good luck