Support

Admin Tools

#9864 You are not authorized to use this feature

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 05 May 2011 15:59 CDT

user37801
Mandatory information about my setup:

Have I searched the forum before posting? Yes
Have I read the Troubleshooting Wizard before posting?
Have I read the documentation before posting? Yes
Joomla! version: 1.5.23
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools Professional version: latest


Description of my issue:

I have locked some features of Admin Tools. When I type the password and I try to access some of the features (Master Password, Access Control, Password Protect Administrator ...) I still get the message: "You are not authorized to use this feature".

The last thing I have done, I think it was in Password-protect Administrator (or Super Administrator id, I am not sure) I clicked on the last (or first) tick which became a cross.
Before this it worked fine.


nicholas
Akeeba Staff
Manager
Using phpMyAdmin remove the contents of your jos_admintools_acl table and retry access.

If that doesn't help, please consult the documentation for instructions regarding resetting the Master Password feature of Admin Tools.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user37801
It works!

Tnx

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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