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Admin Tools

#9879 Admin Tool can not detect my current Joomla version

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 11 July 2011 10:22 CDT

Thursday, 12 May 2011 08:42 CDT

user38728
Mandatory information about my setup:

Have I searched the forum before posting? Yes
Have I read the Troubleshooting Wizard before posting? No
Have I read the documentation before posting? Yes
Joomla! version: 1.5.23
PHP version: 5.2.14
MySQL version: 5.0.92
Host: PowerVPS
Admin Tools Professional version: 2.0.5

Hello,
Recently, I purchase the Admin Tools Pro, and generally I'm very happy with its features.
I have a problem though. Admin Tools can not detect my Joomla version. Before I check all the tips to make my site updatable, I assume that Admin Tools has to determine which Joomla version I use. But Instead of that I get: "Joomla Core Unknown"

Could you please help me?

Regards,

Konstantinos

Thursday, 12 May 2011 13:52 CDT

nicholas
Do you see the Joomla! version in the top right corner of your site's back-end? If you do, what does it read?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 11 July 2011 09:20 CDT

user41612
Hello, I'm having the same problem, I have version Joomla 1.5.23. My hosting provider is Cirtexhosting. Please let me know. Thank you.

Monday, 11 July 2011 09:41 CDT

nicholas
Please ask your host to enable TCP/IP communications over ports 80 and 443 to joomlacode.org (IP: 206.123.111.164) and akeebabackup.com (IP: 174.136.7.91) in their server firewall.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 11 July 2011 10:08 CDT

user41612
My hosting provider stated it is opened to port 80, but not port 443, does this feature effect any of the other functions of admin tool?

Monday, 11 July 2011 10:09 CDT

nicholas
Nope. Only the Joomla! version check and Live Update (updating Admin Tools itself) are affected. Everything else doesn't require data from an external source.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 11 July 2011 10:12 CDT

user41612
Thank you for your support and quick reply. I appreciate it.

Monday, 11 July 2011 10:22 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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