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#9908 form element cannot install

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 23 June 2011 01:40 CDT

mneese
Mandatory information about my setup:

Have I searched the forum before posting? yes
Have I read the Troubleshooting Wizard before posting? yes
Have I read the documentation before posting? sorta
Joomla! version: 1.5.23
PHP version: 5.3
MySQL version: 5.1
Host: rochen
Admin Tools Professional version: latest


Description of my issue:

I have a form component installed from "fabrik"...It works and I have configured the htaccess file correctly for functions...however, when I try to install the form element plugin for "capthcha", whether latest or earlier version of this element, I get this "server error" 500...

The website encountered an error while retrieving http://www.studiosevenpro.com/administrator/index.php?option=com_akeeba&view=installer&task=realinstall&67ad3809cfcbbd603442d5ac963a7aeb=1. It may be down for maintenance or configured incorrectly.


How to re-configure the htacces file for installation of this form element, or is this getting the error because there are bad things in the file upload?
thank you...

nicholas
Akeeba Staff
Manager
Go to your site's Extensions, Plugin Manager, find the "System - System Restore Points" plugins and unpublish it. This will turn off our enhanced installer, so none of our code will run during your component's installation. Then retry installing the component. If you still run into an error, it's coming either from Joomla! itself or the component installer.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mneese
thanks...this is the next error when installing...

home/studiose/public_html/libraries/joomla/installer/installer.php on line 216


And this is the line 216...the one that starts with "require"...

if (!is_object($adapter))

{

// Try to load the adapter object

require_once(dirname(__FILE__).DS.'adapters'.DS.strtolower($name).'.php');

$class = 'JInstaller'.ucfirst($name);

if (!class_exists($class)) {

return false;

}

$adapter = new $class($this);

$adapter->parent =& $this;


Any more ideas on this?

nicholas
Akeeba Staff
Manager
At this point there is none of my code running on your site. All the code that is running belongs to the Joomla! core and I can not provide support for it. You can try on the Joomla! forum or ask for installation support from Fabrik's developers. As far as I can understand, this is either a problem extracting the installation package or a problem with the extension manifest file, but I can not know for sure.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mneese
Yes, I understand..thanks for the help...I have left the same info in both places and waiting for their replies...
I will check back after finding solution and report info for others to refer to.

nicholas
Akeeba Staff
Manager
Thank you!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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