Support

Admin Tools

#9982 Could not access website using Facebook App

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 02 August 2011 14:42 CDT

user40848
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 1.5.23
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: svn364


Description of my issue:
I cannot access access my Facebook App, It shows 403. It considers it as an attack. How to solve this problem?

What I tried:
Bad behavior from strict Yes to No
CSRF from Advanced to Basic


But still following email:
Reason: Bad Behaviour (Referer did not point to a form on this site)

nicholas
Akeeba Staff
Manager
Please disable Bad Behaviour. Facebook is trying to use a POST to your site (instead of the correct GET), causing its access to be considered an attack.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user42326
Nicholas,

Is there any way around that?

Cheers,

Rich

nicholas
Akeeba Staff
Manager
As I said: Please disable Bad Behaviour integration.

Go to Admin Tools, Web Application Firewall, configure WAF and unchecked the Bad Behaviour integration checkbox.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user40848
Thanks for your suggestion but I could not turn bad behavior off because too many attacks are happening on my website. Facebook is not more important than my whole website. What you suggest in this situation?

My second problem as following:
Please, look here
https://globaljournals.org/GJCST/computer-science/menu-id-1246/

After I enabled administrator directory password (apache one), it is asking for password on many links on my frontend also. I don’t know why this is so.

Example is attached.

nicholas
Akeeba Staff
Manager
The Bad Behaviour integration is very eager to mark requests as attacks. It doesn't mean that it's always right. IMHO, you can safely turn it off as long as you have all the other protections (including a .htaccess Maker generated .htaccess file) on your site.

Regarding the second issue, please read this: https://www.akeebabackup.com/documentation/troubleshooter/atadminpw.html (look under the "I enabled this feature and now the front-end of my site asks me for a username and password?!" heading).

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user40848
Thanks for your suggestions I am now following them all.

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!