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Akeeba Backup for Joomla!

#35679 Uninstall Akeeba backup 8.0.9 on Joomla! 4.0.0 fails

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by RobertG on Friday, 20 August 2021 04:28 CDT

Friday, 20 August 2021 04:03 CDT

RobertG

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.


Description of my issue:

Hi,

I installed Akeeba 9.0.4 then imported the profiles and wanted to uninstall the Akeeba package 8.0.9 : error 500 and the package is still listed.

Trying to uninstall a new time, these messages are displayed

You have 1 extension(s) depending on this version of FOF. The package cannot be uninstalled unless these extensions are uninstalled first.

Tentative de désinstallation d'une extension inconnue du pack. Cette extension a pu être supprimée antérieurement.
Best regards, Robert

Friday, 20 August 2021 04:23 CDT

nicholas

We are aware of this issue and currently investigating it. 

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 20 August 2021 04:28 CDT

RobertG

Thanks Nicholas !

Support Information

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