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EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
The message on configuration for akeebackup pro is that no encryption works. But my host (Rochen) says in the ticket I submit that the configuration is correct.
Thank you for reaching out. I can confirm that your account supports the 'openssl' extension for PHP and it is enabled by default.
If you create a temporary phpinfo() page on your site you can confirm the openssl extension is loaded properly. I've done this and confirmed the extension is loaded on alainperron.ca.
My log file is 4.2 megs .
Thank you for your help.