Support

Akeeba Backup for Joomla!

#36107 All of a sudden backup zip is broken down in multiple parts

Posted in ‘Akeeba Backup for Joomla!’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

RRO

Hi Overthere,

I'm using a weekly automated frontend backup with All-Inkl shared hosting.

There's a huge data directory which has been backupped until now to one ~13 GB zip-file.

The last backupjob as of tonight broke the archive into chunks of 2GB and I dont' know wether it's a new default in Akeeba Backup or sth the hoster did.

Do you have any idea what's goin' on?

 

Thx in advance,

Ralf

 

tampe125
Akeeba Staff

Hello,

that's the expected behavior. If your backup gets larger than a certain threshold, Akeeba Backup will start to create multi-part archives.

You can set a custom size (for example 10Mb, 500Mb or 1Gb), but Akeeba Backup will always break your archive if it gets larger than 2Gb. This is a technical requirement, otherwise the size of the backup will get "too large" and PHP would not fit its size within an integer variable.

So what you're seeing is the expected behavior. I suspect the previous large folder was created in another way, maybe from command line, since Akeeba Backup is imposing the 2Gb limit since from the beginning. 

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

RRO

Thx for the clarification, but stranger every minute :-)

It has been running for years now in the same fashion without any recent change from my side :-)

Is there any way to get it back to my "default" with one large file?

 

 

tampe125
Akeeba Staff

No, actually it should never create that big files. If that happened, it means it was a bug.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.