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Akeeba Backup for Joomla!

#36461 Joomla updater error

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

gordon

I am not able to install updates ion Joomla using the online updater system.  I am getting the error:  Failed to download package. Download it and install manually from https://www.akeeba.com/download/akeeba-backup/8-0-15/pkg_akeeba-8-0-15-pro-zip.zip.  Log attached.

nicholas
Akeeba Staff
Manager

Joomla does not know about your Download ID. Either you have not entered it or you bumped into a known issue in Joomla — apparently addressed in Joomla 4 — which makes Joomla “forget” the Download ID. Please follow these instructions in our documentation: https://www.akeeba.com/documentation/akeeba-backup-documentation/update.html#dlid-change-after-update

Important note: if you want further support please do NOT post your Download ID or a URL containing it. If necessary, give me only the last four digits of it; I can check your user account to see if it's likely to be correct or not.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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