Akeeba Backup for Joomla!

#36461 Joomla updater error

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
PHP version
Akeeba Backup version


I am not able to install updates ion Joomla using the online updater system.  I am getting the error:  Failed to download package. Download it and install manually from  Log attached.

Akeeba Staff

Joomla does not know about your Download ID. Either you have not entered it or you bumped into a known issue in Joomla — apparently addressed in Joomla 4 — which makes Joomla “forget” the Download ID. Please follow these instructions in our documentation:

Important note: if you want further support please do NOT post your Download ID or a URL containing it. If necessary, give me only the last four digits of it; I can check your user account to see if it's likely to be correct or not.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
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