Akeeba Backup for Joomla!

#36721 Multiple Domains in public_html folder

Posted in ‘Akeeba Backup for Joomla!’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
PHP version
Akeeba Backup version


Description of my issue: I have 3 domains stored in the public_html folder on my shared hosting. is in the public_html folder. and are also in the public_html folder named def and ghi. When I backup using Akeeba, it seems to be saving both the addon domain folders as well (def and ghi). This created a massive backup file. 

Is there a way to prevent it from backing up the addon domains even though they are in the public_html folder? I've already tried talking with the host provider to get them moved out of public_html, but they won't do it. 

Akeeba Staff

Yes, of course. You can use the Files and Directories Exclusion feature:

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.