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Akeeba Backup for Joomla!

#36755 Akeeba backup failure

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

mgriseau


Description of my issue: Backup never ends correctly even FTP

even server for upload is fully available

It worked for a long time doesn't work anymore.

Thank you for help

Rgds

Jean

 

 

 

tampe125
Akeeba Staff

Hello,

looking at your log file, you're trying to upload a single file that is about 6Gb of size. This is why your FTP transfer "hangs", it's busy uploading such a large file.

Please get inside the backup profile configuration page, under the Archiver Engine settings, set  a part size of 250Mb and try again.

Akeeba Backup will create a multipart archive made up of files up to 250Mb, so the upload of each part will take less time.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mgriseau

You are absolutly correct , it works when using 250 MB multipart files.

My fault since I had added heavy video files recently.

Is there an easy way to exclude from saving this particularly heavy video folder ?

Thank you for help

Jean

 

tampe125
Akeeba Staff

Yes, sure, take a look at the Files and Directories Exclusion page: https://www.akeeba.com/documentation/akeeba-backup-documentation/exclude-data-from-backup.html#files-and-directories-exclusion

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mgriseau

Thank you.

Great customer suppport as usual !

Case closed.

Regards from France

Jean

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