Support

Akeeba Backup for Joomla!

#36811 Malware found in restore.php

Posted in ‘Akeeba Backup for Joomla!’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

freeservis

Hello,

on hosting Active24.cz I received a notification on multiple domains that the file restore.php contains malware - the original message. I am sending the file in an attachment.

Regards Milan

 

We have found the malware in following files:

www/administrator/components/com_akeeba/restore.php (contains {HEX}Malware.Expert.php.unlink.error.reporting.unlink.unlink.unlink.unlink.file.put.contents)

Attachments

restore.zip

nicholas
Akeeba Staff
Manager

This is a false positive.

This file is used with integrated restoration. It of course has the ability to write to files (file_put_contents) otherwise you could not extract anything. It of course has the ability to delete files (unlink), otherwise it could never perform the clean-up step where it removes the installation directory and you'd never be able to use your site. It of course has the ability to change the PHP error reporting because a too verbose level would possibly break the AJAX requests.

Please contact your host and let them know this is a legitimate file they should whitelist.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.