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Akeeba Backup for Joomla!

#36859 OneDrive Authentication Grabs Wrong OneDrive Account When Using Firefox

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
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Akeeba Backup version
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wwod

When trying to authenticate OneDrive in Akeeba, when using Firefox, I am not able to log onto the OneDrive account and it simply grabs the information for my personal OneDrive account instead of my business OneDrive account. If I switch to Edge, I am able to log on to the correct OneDrive account. This caused me to waste several hours troubleshooting the issue. You might want to fix this so it works with any browser. 

BTW, the backup still worked when using Firefox, it just stpred the backup file in the wrong OneDrive account. 

 

tampe125
Akeeba Staff

Hello,

the problem is not within Akeeba Backup: your browser remembers the access details for OneDrive, so you're automatically logged in with your current account. You would "fix it" by logging out from your account, so OneDrive will ask you for connection details and you can actually choose which account you want to use.

This is why Edge (or even Firefox in incognito mode) will work: they do not have the credentials stored and you have to provide them time to time. That's up to you to choose the method (incognito, different browser or logging out) that works the best for you.

Davide Tampellini

Developer and Support Staff

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