Support

Akeeba Backup for Joomla!

#36874 No Restore button on the menu

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

eernstman

Hi,

I bought the Pro version Akeeba Back-up and according to the video tutorial you should be ble to restore very easy by using the restiore button. Unfortunately there is NO restore button on the menu (see attachment). What is wrong!

Thanks for your help.

Hans

Attachments

Schermopname.png

tampe125
Akeeba Staff

Hello,

just to double check: did you install the Pro version on your website? Purchasing it and applying the Download ID will not turn your Core version into a Pro one, you have to install the new package.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

eernstman

Hi,

Yes Initially I had installed the free version and lateron I intalled the Pro version 9.2.0 and added the Download ID.

See also attachment.

Regards,

Hans

 

Attachments

Schermopname2.png

tampe125
Akeeba Staff

Click on the Actions button. You will see that the Restore action is inside the dropdown list.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

eernstman

Hi Davide,

Yes, the Restore button is now in place. A few minutes ago it was not.

Thank you.

Regards,

Hans

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