Akeeba Backup for Joomla!

#37007 Download Key disappears

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
PHP version
Akeeba Backup version


Hi Nicolas

Maybe you have seen this before? All my sites' download keys disappeared and Akeeba would not update because of it. I had to manually re-enter the download keys for all my sites again. Once entered, it should retain it, not true? What causes it to lose the download key?



J. Francois Barnard



Akeeba Staff

Download IDs are not managed by our software. They are managed by Joomla which calls them Download Keys. They are stored in the #__update_sites table which stores the location of the update sites of each extensions and can be managed in System, Update, Update Sites.

When you click on Rebuild, Joomla will create the update site records in the #__update_sites table afresh. This will lose the Download Keys already entered. I have reported this publicly is as a bug over a year ago and had also reported this privately since the Rebuild button was added. Beyond that there's nothing else I can do except tell you to not use the Rebuild button on that page.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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