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Akeeba Backup for Joomla!

#37380 server does not have the SSH2 PHP module

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 28 June 2022 01:38 CDT

[email protected]

Hi

I am hosting with IONOS and have been having problems doing a AKEEBA export to new site. I want to copy my live site onto a new sub-domain with a new DB so that I can have a copy of the live site to develope and test without impacting the live site.

I have been trying all day with every permutation and resulted to ftping a copy of the backup to the new sub-domain, when I use the kickstart mothod.

I get an "server does not have the SSH2 PHP module" is there any way around this?

thanks.

nicholas
Akeeba Staff
Manager

If you are on a subdomain of the same hosting account you do not need to use the Site Transfer Wizard at all.

  • Create your subdomain. Make sure the subdomain's web root is outside the web root of your main site to prevent issues with SEF URLs!
  • Create a database for your subdomain
  • Create a database user for your subdomain
  • Assign the database user to the database, giving it all permissions. This is an important step that many people, myself included, tend to forget.
  • Take a backup of your site.
  • Copy the backup archive to your subdomain's web root using your hosting control panel's file manager.
  • Download Kickstart Core from our site's Download page and extract the ZIP file.
  • Upload kickstart.php to your subdomain's root.
  • Access the kickstart.php URL of your subdomain e.g. https://mysubdomain.example.com/kickstart.php

Now you just follow the instructions on your screen, remembering to enter the new subdomain's database information. Also remember to click on the override tmp and log paths checkbox in the Site Setup page. That's it!

The Site Transfer Wizard is mostly something you might need when you are transferring larger backup archives between hosts. The thing is, most hosts prevent loopback connections i.e. the server connecting by FTP/SFTP back onto itself. That's why the Site Transfer Wizard is definitely not a good choice for transferring within the same server, and especially pointless transferring between subdomains under the same hosting account. In the latter case you can just move or copy the file yourself from the hosting control panel's file manager with far less effort and no configuration whatsoever.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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