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Akeeba Backup for Joomla!

#37386 Issues with transferring backups to Dropbox

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
3.10.10
PHP version
7.4.29
Akeeba Backup version
8.1.8

Latest post by mikehermary on Thursday, 07 July 2022 11:52 CDT

mikehermary

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

Hello,

The following warning was displayed on my client's command line backup starting today:

Error received from the post-processing engine: Could not create Dropbox directory path/to/backupfolder/fullwebsite. Error invalid_dlid: No error description provided

When I try to transfer the backup to Dropbox using the Akeeba interface, the following is displayed: Could not create Dropbox directory path/to/backupfolder/fullwebsite

This directory exists and has existed for a long time, so I am not sure what has changed on Akeeba's end or Dropbox's end.

Cheers,

tampe125
Akeeba Staff

Hello,

it seems that your Download ID is not valid, can you please double check?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mikehermary

Hello,

My apologies for the delayed response.

This issue seems to have resolved itself as it has not occurred again.

Please mark this ticket as resolved.

Cheers,

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