Support

Akeeba Backup for Joomla!

#37796 Backup Error when using ZIP Format

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.2.3
PHP version
8
Akeeba Backup version
9.3.2

Latest post by nicholas on Thursday, 29 September 2022 04:07 CDT

softwarekoch

Hi,

i installed the brand new Akeeba Backup (9.3.2 ) in aΒ  Joomla 4.2.3 environment.

If i do a backup and choose JPA, the backup works fine but i do not want JPA files,

because "Akeeba extract" is not maintained any longer.

So i changed to ZIP and now, when performing a backup i immediately run into the following error :

dechex(): Argument #1 ($num) must be of type int, float given

Thx for any

BTW : i know kickstart but i want to stay with ZIP Backup files

Best regards

Dietmar

nicholas
Akeeba Staff
Manager

Please ZIP and attach your backup log file. As far as I can see you will probably only get a warning, not a fatal error which stops the backup. I want to see what is going on which is what the log file will tell me.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

softwarekoch

Hi Nicholas,

enclosed find a print screen.

I am happy to send you the log file, if you send me a email i can send it to.
Use the E-Mail which corresponds to my username "softwarekoch"

Brgds Dietmar

nicholas
Akeeba Staff
Manager

You can ZIP and attach the log file in your ticket. Attachments are always private, even on public tickets β€” only the ticket owner (you) and the support staff (me and Davide) can view them.

In fact, using ticket attachments is much safer than email. Email is communicated unencrypted between mail servers. Attachments are uploaded and downloaded over HTTPS which is encrypted. We also remove attachments from older tickets automatically, whereas any received email is archived for at least a year.

Now you know why we ask you to attach files whenever possible.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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