Support

Akeeba Backup for Joomla!

#37806 J4 - Download ID

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4
PHP version
8
Akeeba Backup version
9,2,7

Latest post by nicholas on Saturday, 22 October 2022 10:03 CDT

sexl

hello,

where must i fill in my download id in J4?

 

Thank you.

 

nicholas
Akeeba Staff
Manager

Please refer to this documentation page: https://www.akeeba.com/documentation/akeeba-backup-joomla/update-dlid.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

sexl

Hi Nicholas,

 

sorry, but your answer didn't help really.

The Link to the Site (Help) does not give any information where to fil in the Download ID in J4!

This this in J3 - but not J4.

Please can you giv me a short  explanation whre to fil in den Download ID in J4?

which Plugin - name? or

which component - Name? or

System - which topic?

 

Thank you very much

 

Harald

 

  

 

 

nicholas
Akeeba Staff
Manager

Hello Harald,

The link I gave you is most definitely for Joomla 4. In any case, please follow the instructions below.

First, you need to find your download ID.

Download IDs come in two flavors, your main Download ID and Add-on Download IDs.

You can find your main Download ID in the My Subscriptions page of our site. We recommend using this Download ID only on your own site(s). This Download ID cannot be revoked, it can only be regenerated. If it's regenerated you will need to enter the new Download ID on all of your sites which can be a significant hassle.

You can generate an unlimited number of Add-on Download IDs without additional charge in the Add-on Download IDs page. Unlike the main Download ID you can revoke (disable) any Add-on Download ID at any time. As long as you only use one Add-on Download ID per site revoking or regenerating it will not affect the other sites' ability to download and install updates.

Then, you need to enter your download ID.

From the main administrator page of your site click on System on the sidebar.

Click on the Update Sites link towards the bottom of the middle column on the System page.

Find the Akeeba Backup for Joomla! package entry on the list and click on it to open the edit page.

Note

You might see an entry for "Akeeba Backup package" (without the "for Joomla!" part). These are older versions of Akeeba Backup, i.e. Akeeba Backup 8 or earlier. Please check out the "Migrating from older versions of Akeeba Backup" section in our documentation.

Enter your main or Add-on Download ID in the Download Key area. Click on the Save & Close button on the toolbar to apply the Download ID.

If Akeeba Backup or Joomla! was already showing you that an update for Akeeba Backup is available you will need to install the update manually.

PS: The text above is copied and pasted verbatim from the documentation page I linked you to in my last reply except the two headers in bold type. In the documentation page these read "Finding your Download ID" and "Entering your Download ID" and they appear in the same order in the text. I would like to kindly remind you that I've written the documentation for all of our software myself. Furthermore, please do keep in mind that I cleaned up the Download Key feature for for-a-fee extensions in Joomla 4 (the original code for the feature was contributed as part of a Google Summer of Code internship by a student developer). Finally, I was the developer who had contributed to Joomla the support for for-a-fee extensions updates back in 2013, something the Download Key feature in Joomla 4 used as a foundation. You are talking to the one person in the world who knows better than anyone else how this core Joomla 4 feature works and has written the documentation for it :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!