Support

Akeeba Backup for Joomla!

#37824 "Zend OPcache API is restricted by" Error message

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
3.10.11
PHP version
7.4
Akeeba Backup version
8.2.0

Latest post by thefbi on Monday, 03 October 2022 09:36 CDT

thefbi

Hello,

I have a problem on a site. The backup work, but i have always an error message : 

Warning: Zend OPcache API is restricted by "restrict_api" configuration directive in /pathToMySite/libraries/fof40/View/Engine/CompilingEngine.php on line 254

Here is the log file link : https://kdrive.web-ressources.ch/app/share/546537/961c3b1d-d926-4de3-ba56-4b189c4974eb

Regards

tampe125
Akeeba Staff

Hello,

Akeeba Backup 8 was using Blade to create the layout files inside the application. After creating it, they were saved in the cache folder to avoid creating them every time. In order to be sure that they would be always up to date, we were asking the server to clear its own OP Cache. It seems that this operation is not permitted by your host, you should get in touch with them and report the issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

thefbi

Hi,

OK, thank you, i will check that.

Regards.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!