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#38107 Apologies this is a question about the Contact Form !
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
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Joomla! version
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Akeeba Backup version
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Latest post by nicholas on Friday, 02 December 2022 07:22 CST
Wednesday, 30 November 2022 09:17 CST
alexwalker
Wednesday, 30 November 2022 09:24 CST
nicholas
Akeeba Staff
Manager
Should I close this (empty) ticket, then?
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Wednesday, 30 November 2022 09:43 CST
alexwalker
Nicholas
I tried to submit a ticket on the akeeba site but I was unable to type any text in the box below the Subject field. I am having the exact same issue I wanted to contact you for regarding the Contact Form you provide. I cannot type in the box beneath the Subject field.
I am running Joomla 4
Regards
I tried to submit a ticket on the akeeba site but I was unable to type any text in the box below the Subject field. I am having the exact same issue I wanted to contact you for regarding the Contact Form you provide. I cannot type in the box beneath the Subject field.
I am running Joomla 4
Regards
Wednesday, 30 November 2022 09:49 CST
alexwalker
This is what happens when I press submit without any text in the Text box which is required: https://prnt.sc/WsQbfuXE4kPB
Alex
Wednesday, 30 November 2022 11:09 CST
nicholas
Akeeba Staff
Manager
Which browser are you using (make and version)?
Have you enabled any strict privacy features in your browser which may break JavaScript on some page?
Which operating system are you using (and which version)?
Do you have any third party extensions which may break JavaScript such as NoScript, ad-blockers, etc?
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 01 December 2022 05:21 CST
alexwalker
Nicholas
Which browser are you using (make and version)?
Google Chrome
Chrome is up to date Version 108.0.5359.72 (Official Build) (64-bit)Have you enabled any strict privacy features in your browser which may break JavaScript on some page?
Not that I am aware of!
Which operating system are you using (and which version)?
Windows 10 Home
Do you have any third party extensions which may break JavaScript such as NoScript, ad-blockers, etc?
No. Why can I click into the Subject Field and enter text but not in the Message Text field? https://prnt.sc/uL1EM-qU1K8S
Friday, 02 December 2022 01:13 CST
nicholas
Akeeba Staff
Manager
The subject field is a simple text field (input element with type="text"), the message text field is an editor which needs JavaScript to work.
I have tried reproducing your issue without success.
I am certain it is something on your end, I just don't know what it could be.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 02 December 2022 02:57 CST
alexwalker
Nicholas
When you mentioned the word editor it got me thinking and I changed the editor from JCE 2.9.32 to Tiny MCE and the issue went away! I am sorry to have wasted your time!
Do you think this is a bug in JCE 2.9.32 and needs reporting?
Friday, 02 December 2022 03:17 CST
nicholas
Akeeba Staff
Manager
I am replying to you using JCE. So… I don't think so.
I believe you just need to set up JCE to be usable by Guest and Registered users, like we've done here and documented e.g. https://github.com/akeeba/engage/wiki/Setting-up-your-HTML-editor#jce
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 02 December 2022 06:46 CST
alexwalker
When trying to edit the Default profile I get this message: Out of range value for column 'checked_out' at row 1
When I try and create a New Profile I get this message: Save failed with the following error: Field 'checked_out' doesn't have a default value
I will use MCE. Too much hassle to resolve. But thanks Nicholas.
Friday, 02 December 2022 07:22 CST
nicholas
Akeeba Staff
Manager
You're welcome!
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!