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Akeeba Backup for Joomla!

#38430 Restaration issues with website using Rockettheme Cerulean template

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
3.9.0
PHP version
7.4.0
Akeeba Backup version
8.2.6

Latest post by tampe125 on Monday, 30 January 2023 02:37 CST

Sunday, 29 January 2023 20:15 CST

junbernardo

Hello Sir. I hope all is well with you and the Akeeba community.

I have a website

  • Running on Joomla 3.9
  • Using Rockettheme Cerulean v1.11 3/3/21 template
  • Protected by Admin Tools version 6.1.8
  • Backed up by Akeeba Backup Professional 8.2.6 (2023-01-18)
  • Restored on Xampp for Windows 8.1.12

I have successfully restored Rockettheme website backups on Xampp many times before. But when I open the restored site, I get this error:

We are sorry!
Gantry 5 provides a custom error page for you to configure with either positions, particles or a combination of both, as well as styling.

404 Page not found

What could I have missed when I backed up or restored the site?

Thank you so much.

Regards.

Edited by junbernardo on 2023-01-29 20:19 CST

Monday, 30 January 2023 02:37 CST

tampe125

Hello,

first of all we'd need a better error message. Please enable Joomla Debug mode and set error reporting to Development. You should receive a more detailed error message that we can debug better.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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