Support

Hi,

I am facing a strange issue with Akeeba Backup launched with a cron.

For a long time I have been using Webcron to backup my website daily. Now, the full backup requires more than 10 minutes to end. I had to adjust 1800 seconds in Webcron to get a response. Before it was 600 seconds; but it is too short. There no value between. It becomes expensive.

So, I decided to try the cron service provided by my host, Infomaniak. I got a failed error. The command is exactly the same. The cron service is included in my subscription.

I do not how to correct the problem I get.

I have attached the file log of the last try.

Please would you tell me what I am doing wrong in the parameters?

Thanks for your help,

Sincerely,

A. Guillen

Hi Davide,

thank you for your prompt response.

Here is the line I am using for the cron: https://www.guillenphoto.com/index.php?option=com_akeebabackup&view=Backup&key=mypersonalkey&profile=2

It works fine with Webcron.

Please would you give more information about the CLI script? I read that page: https://www.akeeba.com/documentation/akeeba-backup-joomla/cli-command-reference.html#cli-backup-take

But I do not understand how to implement it in my website.

Thanks for your help,

A. Guillen

I attached two screenshots of my two host Cron.

I hope it will help.

Hi Davide,

thank you for your reply.

Finally, you did not reply why I have a problem with the Cron on my host Infomaniak? The same cron works fine with Webcron.

I attached the log file. Do you see something special in it why the Akeeba task is not working?

Thanks for your help

Sincerelery,

A. Guillen

Thank you for the explanations.

I am going to contact my host provider to check what they can do.

Sincerely,

A. Guillen