Support

Akeeba Backup for Joomla!

#38988 Cron backup not triggered

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.3.1
PHP version
8.1
Akeeba Backup version
9.6

Pappy

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

 

Hi,

Just moved my VPS from cpanel host to Spanel host.

I added my email to the cron job and it does email me when it runs, text says: "This account is currently not available.:  , but it is not triggering Akeebabackup.

I can manually run the cron and do a backup through the site. Both work this way and uploads to remote server. The backups are displayed in the Mange Backups.

 

/usr/bin/php81 /home/XXXX/public_html/cli/joomla.php akeeba:backup:take

  

Odd, I have 1 -  J3 site that seems to be working using: /usr/bin/php81 /home/XXXX/public_html/cli/akeeba-backup.php 

 

I have no idea how to test or look for issues.

 Any ideas?

 

Thanks,
Mark

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!