Support

Akeeba Backup for Joomla!

#8357 INSTALLING ERROR

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

user6087
Installing the component gives this error -
* JFolder::create: Infinite loop detected
* Warning! Failed to move file.
I would appreiciate your help.

regards,
ken

dlb
Ken,

What are you trying to install? :D We haven't had this particular error with Akeeba yet.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user6087
Installing the component.

Am I doning something wrong.
I use to have joomlapack.
Now I pruchased the subscription for Akeeba pro and downloaded the zip file.
Uploaded it to install into joomla.
Then got that error message.

regards,
ken

dlb
I'll have to flag this for Nicholas.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

nicholas
Akeeba Staff
Manager
This looks like a Joomla! installation problem. It'll be much easier to work around if you can give me Super Admin access to your site so that I can troubleshoot it on the spot. Please send me a Personal Message with site URL and login details and I'll fix it asap!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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