Support

Akeeba Backup for Joomla!

#8360 Documentation link broken

Posted in ‘Akeeba Backup for Joomla!’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

user8819
On installing Pro, it says:

Welcome to Akeeba!
Before doing anything more, please read the manual, available on-line on our official site's Documentation section.

... but the link ...

http://www.akeebabackup.com/documentation/akeeba-for-joomla/

... is broken. And I can't find any documentation anywhere which is 3.x Pro specific, just the old JP 2.x stuff.

Not a huge deal, just doesn't impart that warm and fuzzy feeling I was looking for by paying for the Pro product.

-- hugh

dlb
Hugh,

The 3.0 documentation is in process, but isn't available yet. Much of the 2.0 documentation is useful in dealing with 3.0, right now support has to fill in the gaps.

You are welcome to try out the Akeeba Core version for free, you can upgrade when the documentation is complete. :D


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user8819
No problem, like I said, no big deal. I was more than happy to pay the Pro fee, I've been using JoomlaPack for free for several years, it's a great product, has saved my butt on several occasions. I'm half of the dev / support team for Fabrik, and we aren't exactly known for getting our documentation out on time. ;)

-- hugh

nicholas
Akeeba Staff
Manager
I am currently writing the documentation. It's a bit tough trying to rewrite a 100 pages document, improve the code and run support at the same time, but I somehow manage to do all of this :D The first draft of the documentation will be most probably made available next week.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.