Support

Akeeba Backup for Joomla!

#8364 AJAX Loading Error: error

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

user6942
See attached log file:

backup keeps crapping out with the error: AJAX Loading Error: error

Any suggestions?

user6942
not sure if the file attached. here it is.
http://www.dotcommissar.com/mz_gla.zip

nicholas
Akeeba Staff
Manager
Please go to the Configuration page and set the minimum execution time to 2 seconds. You now have 10 seconds, which is too much. I also see that your server uses the FastCGI PHP interface which is known to occasionally cause some issues, but not so early in the backup process.

If even with this change you still get AJAX error, please PM me the URL to your site and Super Administrator username/password so that I can debug it right on your server.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user6942
emailed you your login to sledge81@hotmail.com

nicholas
Akeeba Staff
Manager
Peter, you should have read the documentation. It would save you the trip to the forum and the email to yours truly :D

Here's the error your Joomla! XML-RPC layer reports:
JError XML-RPC Server not enabled.

This means that you just have to got to J!'s Global Configuration, Server tab and set Web Services to On. That's all.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user6942
Manual? there is a manual? :)

truthfully, in all the time ive used joomlapack i've never once turned that on... so i didnt even look.

i just turned it on, and the backup worked like a champ.

thanks for a great product!

peter

nicholas
Akeeba Staff
Manager
Yeap, we have documentation for all of our products. Real, thorough documentation, both on-line and available as a PDF download. :D

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user9033
Hi,
Got the same problem and made that modifications and i still get this error.

nicholas
Akeeba Staff
Manager
There are two different problems mentioned in here. I have no idea which one of the two you are referring to. I also do not know which steps you followed, because in here we have covered a lot of approaches.

Please take a look at the manual, make sure everything is installed (latest versions - check your version to make sure) and enabled and if the error persists, please start a new thread. Reusing a thread which may be unrelated to your problem only makes support more difficult for us.

Thank you!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user9033
Nicholas, can i ask you which module or component you use to make the popup when we enter the website?
Sorry about the off topic

nicholas
Akeeba Staff
Manager
Ah, not off topic at all :) It's one of my commercial extensions, called "Visitor 2 Buyer". This one is being sold through Joobi's website at http://www.ijoobi.com/component/option,com_jmarket/controller,product-display/lang,en/pid,60/task,show/. It has three built-in modes of content presentation; this site uses the modal dialog. The module comes, as you'd expect, with complete documentation which describes creating such an effect step-by-step.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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