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Akeeba Backup for Joomla!

#8376 AJAX Loading Error: error

Posted in ‘Akeeba Backup for Joomla!’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

user9082
Pls find attached file.

THX

dlb
It didn't come through again. I haven't attached anything in this forum yet, so I haven't discovered it's secrets. Please try one more time and then we'll go to Plan B. :)


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user9082
Hi Dale,

try one more time: BTW: I can see the file within "my uploads", just did a insert, again.

THX

dlb
It found a really good hiding place. :( Please email the log file to dale AT joomlapack DOT net.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user9082
Hi Dale,

I´ve send you my logfile yesterday by email. did you received this?

THX

dlb
No, I didn't receive it. That file really doesn't want me to look at it. Please try again, this is my Plan B!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user9082
So, I´ve send my email again - hope plan B works =)

THX

dlb
I got it this time, :) That's a big log file. How big is your failed backup archive? There is a 2 Gb limit on the file size under a 32 bit operating system. At that point an internal integer field overflows. We can get a backup larger than 2 Gb, but we have to split the archive into parts.

Another possibility is that your host imposes a limit on the file size that a script can create. The failed backup size may give us a clue there as well.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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