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Akeeba Backup for Joomla!

#8405 Error after backup complete

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Thursday, 15 April 2010 02:40 CDT

Tuesday, 13 April 2010 02:27 CDT

user5613
Since upgrading to pro i now get an error at the end of backups.
They seem to work ok though and show in Administer backup files.

This is what i get:
[img width=839px height=454px]http://dl.dropbox.com/u/663032/akeeba-error.jpg[/img]

Any ideas? I've checked all the settings and cant see anything obvious in the user guide.

Hopefully someone has had the same problem and solved it!

Tuesday, 13 April 2010 05:19 CDT

dlb
In this case the error message isn't any help. Please zip and post your backup log file. That will help get to the bottom of it. :)


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 14 April 2010 00:01 CDT

user5613
Hi Dale,
here is it, i couldnt see any obvious problems noted in the log file.
Thanks

Log File

Wednesday, 14 April 2010 04:31 CDT

dlb
The strange thing about the log is that it looks like it finished successfully. How big is your backup file? There is a 2 Gb size limit for single backup files. After that we need use split archives.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 14 April 2010 04:52 CDT

user5613
Hi,

the backup is around 400mb they seem to work ok. Shoudl i try removing and reading the component?

Wednesday, 14 April 2010 05:12 CDT

dlb
It looks like it finished, but errors and backups don't go well together. I'll ask Nicholas to take a look and see if he can see where the error is coming from.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 14 April 2010 06:01 CDT

nicholas
The backup file is finalized, but the backup process is not. I guess you upgraded from 3.0.a4 or earlier?

The solution is simple. Go to the Configuration page and click on Save. Retry backup, it should work properly :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 14 April 2010 21:36 CDT

user5613
The backup file is finalized, but the backup process is not. I guess you upgraded from 3.0.a4 or earlier?

The solution is simple. Go to the Configuration page and click on Save. Retry backup, it should work properly :)


That has solved the issue, thanks!! Cant believe i didnt try that....

Thanks Nicolas & dlb for you help.

Thursday, 15 April 2010 02:40 CDT

nicholas
This isn't an obvious fix. The truth is that it was caused by a bug in early alpha releases which caused some default configuration values to remain blank. Upgrading wouldn't refresh the profiles until you visited the Configuration page and saved.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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