Support

Hi
I seem to have the cron job functioning correctly as I am getting the following email through :


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Akeeba Backup Alternate CRON Helper Script version 3.0.b2 (2010-04-27)
Copyright (C) 2010 Nicholas K. Dionysopoulos
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Akeeba Backup is Free Software, distributed under the terms of the GNU General
Public License version 3 or, at your option, any later version.
This program comes with ABSOLUTELY NO WARRANTY as per sections 15 & 16 of the
license. See http://www.gnu.org/licenses/gpl-3.0.html for details.
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Starting a new backup with the following parameters:
Profile ID : 1
Backup Method : curl

[2010-05-14 00:17:03] Beginning backing up
[2010-05-14 00:17:06] No message received
ERROR:
Your backup attempt has timed out, or a fatal PHP error has occurred.
Please check the backup log and your server's error log for more
information.

Backup failed.

I have a Heart Internet Reseller account and ma assured curl is set up ( CURL v7.12.1 )
My understanding has now taken me as far as I can!
Any help would be appreciated to get this going.

Many Thanks
Peter

Peter,

Please zip and post the backup log. That will give some information about where it was in the process and may shed some light on what is happening.

Hi Dale

Attached is log file as requested.
Many Thanks
PeterTEXT

Peter,

Do you have the job set to email the backup to you after it is completed? It looks like the backup itself completed.

Hi Dale

That's good news! Now I need to sort the next step out.
I have set the "Email on backup completion" in the Akeeba parameters screen. So I guess that is why I am getting the notification ok.

In the "Advanced Configuration" I have left the Data Processing Engine set to No-post processing.

I have run a manual backup ok and it appears in the Administer Backup files. There are none of the CRON backups appearing here though.

It sounds as though I am missing something!
Many Thanks
Peter

Peter,

Time to get Nicholas on this one. I'll flag the thread for his attention.

Hi Nicholas
Thanks for you explanation above. I have been in touch with Heart and they have come back with the following :

"I'm afraid opening connections from the same server - which a destination of the same server is classed as a "loopback" connection. These connections are blocked by our firewall for security and reliability reasons. Loopback connections can cause adverse performance on web servers and therefore they are blocked by our system administrators to help increase the reliability of our services. I'm afraid this is set on a global scale and it's not possible to disable this on a per-account basis.

There are usually several other methods to call files/scripts on the same web server - I'd advise contacting the software provider for an alternative route here."

I am in the unfortunate position of not being able to use this facility?
Many thanks for you help so far.
Peter

Finally got back round to sorting this out and the backup.php works all ok.
Many thanks for all your help and a superb product!