Akeeba Backup for Joomla!

#8447 Please click here to open JoomlaPack Installer restore script in a new

Posted in ‘Akeeba Backup for Joomla!’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
PHP version
Akeeba Backup version

After clicking the link to the restore scrpt i get a blank page. No action - No error - Nothing!
I think all files are in the folder, but the install of joomla doesn't work. Is there any suggestion where i have to look for?
I use JoomlaPack Kickstart 2.4.1 and akeeba backup pro 3.0b2

I downloaded RC1 and tried the complete backup/restore process - successful !!!

The "white page" error is usually a php error that isn't being reported to the screen. I can't guess what was happening. I'm glad rc1 solved the problem for you.

Dale L. Brackin
Support Specialist

us.gifEnglish: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.