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Akeeba Backup for Joomla!

#8522 [WORKAROUND] open_basedir issue with native cron script

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

user12388
Remote backups run by cron using the native script method fail with a reference to an open_basedir problem.
In the error message (attached below) the open_basedir value is shown as
/var/www/html/:/tmp
while Joomla! System Info shows the value as
/home/myusername/:/tmp/:/var/www/html/

The reference to the base of my shared hosting appears to be missing in the error message triggered by backup.php.
Folowing is the full error message provided by cron ##text##

David

dlb
Your host has the open_basedir set differently for the command line php and the web based php. I'll flag this for Nicholas to make sure.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

nicholas
Akeeba Staff
Manager
You have to talk to your host about this. There's nothing we can do from our end. Most probably, they'll be able to instruct you on creating a custom php.ini file, or do some other modification on their end to work around the problem, depending on the exact server setup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user12388
Thanks, I'll continue discussing the issue with them.

The current workaround that I'm using is to trigger the backup is with a cron curl call using http to the front end backup option. I found that it worked for me after setting the curl options as follows:
curl -b /tmp/cookies.txt -c /tmp/cookies.txt -L --max-redirs 10000 ""

nicholas
Akeeba Staff
Manager
This is also documented. I guess you picked it up from the documentation?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user12388
This is also documented. I guess you picked it up from the documentation?

I sure did! It is worth mentioning that the documentation is super helpful.
Thanks.

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