Support

Akeeba Backup for Joomla!

#8572 Your password reset confirmation failed because the token was invalid.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Sunday, 22 August 2010 21:42 CDT

user13397
Hey,

The site didn't let me in with my Pro account (after akeeba didn't let me automatically download to 3.0.1 upgrade I tried to login on the site to download it manually), I clicked on "forgot password" it sent me a mail with the token, but when i entered the token it says "Your password reset confirmation failed because the token was invalid.."

What info do I have to give to verify that I am really an Akeeba Pro user so you can reset my password manually?

Thanks,
Zoltan

nicholas
Akeeba Staff
Manager
Send me an email with your Pro username and the email you used to register that account. I will reset your password and send you the new one by email. My email address is nicholas -at- akeebabackup -dot- com.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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