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Akeeba Backup for Joomla!

#8578 Akeeba Remote Backup will not login, username/password incorrect

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Wednesday, 25 August 2010 03:42 CDT

Monday, 23 August 2010 01:53 CDT

user10589
Hi.

Altough i use all the latest versions: Akeeba Remote Backup 2.5, Akeeba Remoting XMLRPC services for Akeeba Backup 3.x and Akeeba Backup Professional 3.0.1 (2010-07-22) i am not able to login to my website (Joomla 1.5.20) to create a backup. I keep getting the error that my username and password are incorrect. I am sure that i am using the right combination to login as a Super Admin.

Any help will be apriciated.

Regards Zocor.

Monday, 23 August 2010 07:38 CDT

nicholas
Is this a restored site? Did you have any problems while backing up or restoring? Did you change the administrator login information when you restored your site? If yes, you may have hit a bug in the restoration script of Akeeba Backup 3.0 which is fixed in 3.1.b1. In this case, you can try following the instructions in my blog to create a new Super Administrator to your site. If you still have access to the original site it is easier to upgrade to Akeeba Backup 3.1.b1 and take a new backup, though.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 25 August 2010 02:39 CDT

user10589
In the mean time i have downloaded "com_akeeba-svn226-pro" and manualy installed it on my website. The website is a clean install because the latest restore whit v3.0.1 destroyed my website and i had to newly install Joomla 1.5.20. Luckely i could save my articles en some other stuff from the old database backup so i have everything up and running.

Now a backup and restore test whit "com_akeeba-svn226-pro" work just fine, but still remote backup can't login my site to make a backup to store it on my local system. As sayed the login is for SA and is correct.

I can't figure out what goes wrong, do you have any suggestions left?

Regards, Z.

Wednesday, 25 August 2010 03:42 CDT

nicholas
The new developer's release (just like 3.1.b1 and 3.1.b2) require a new version of plg_jpremote to be installed on your site, due to changes in the backup engine which broke the old plugin. You can download the plugin directly from here.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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