Support

Akeeba Backup for Joomla!

#8591 Error ajax all the time

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 26 August 2010 23:07 CDT

user11663
Hi I try all the magic numbers and everything ... I always have an error and I can't copy my file.

I was able to back up 1 time over 30 ...but I can to this at each time. Can you please check my log to answer me. I maybe have a general setting problem in relation with your app.

thank !!!
##text##

nicholas
Akeeba Staff
Manager
The 1-in-30 is a bit too odd. It rules out disk space or file size problems, as well as bugs in the code (as this would cause 0 out of 30). You will have to ask your host if they impose a CPU usage limit. If they do, there's really nothing you can do to overcome this limitation apart from switching hosts.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user11663
I use a godaddy deluxe plan....It's can't be that ...???

Can it be sommething in my database who causing the error? Or your app. don't mess with the database?

Sorry but i'm not a big head with this kind of thing.

nicholas
Akeeba Staff
Manager
The database is not related to this issue. I don't know if the GoDaddy Deluxe plan imposes a CPU usage limit, but it's very likely it does. Please ask your host about it.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!