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Akeeba Backup for Joomla!

#8882 Couldn't resolve host s3.amazonaws.com

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 03 June 2011 17:12 CDT

Wednesday, 01 June 2011 06:43 CDT

RCheesley
Mandatory information about my setup:

Have I searched the forum before posting? Yes
Have I read the Troubleshooting Wizard before posting? Yes
Have I read the documentation before posting? Yes
Joomla! version: 1.5.23
PHP version: 5.3.6 (note this was just upgraded by host)
MySQL version: 5.1.56
Host: Rochen
Akeeba Backup Professional version: Akeeba Backup Professional 3.3.a1 (2011-05-31)

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

Unable to back up to Amazon s3 - getting the following message:

Couldn't resolve host s3.amazonaws.com

Pretty sure I've got everything set up right. Might be relevant that php was updated today.

Ruth

Wednesday, 01 June 2011 06:44 CDT

nicholas
That's correct, there was a bug in version 3.3.a1. Please use developer's release 683 or later, available from https://www.akeebabackup.com/download/developer-releases/akeebapro.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 01 June 2011 12:24 CDT

yvesg
Same problem for me, even with svn683.
Here is the message I get:

AEUtilAmazons3::putObject(): [77] error setting certificate verify locations: CAfile: /home/drainage/public_html/administrator/components/com_akeeba/akeeba/assets/cacert.pem CApath: none
Edited by yvesg on 2011-06-01 12:25 CDT

Wednesday, 01 June 2011 14:19 CDT

nicholas
Does the file administrator/components/com_akeeba/akeeba/assets/cacert.pem exist on your site? If not, you have a partial installation of Akeeba Backup and you have to re-install it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 01 June 2011 17:08 CDT

yvesg
No, this file doesn't exist. I tried to reinstall several times AkeebaBackup, did even a clean install. No success.

I installed the same svn683 version on another site and the transfer to Amazon S3 works, even if there is no assets/cacert.pem created in administrator/components/com_akeeba/akeeba/.

Very strange...

Wednesday, 01 June 2011 18:26 CDT

nicholas
I am uploading developer's release 686 which should solve this issue. It seems that the file was never copied to the package, that's why it was never being installed.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 03 June 2011 17:10 CDT

yvesg
Solved with latest version (3.3.a3). Thanks !

Friday, 03 June 2011 17:12 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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